Sony Support

DSC-HX5V Firmware Update Version 02 (Microsoft Windows)

    Applicable Models
    About this download
    File Info
    System Requirements
    Install

    Applicable Models

    This information is for the following models:
    • DSC-HX5V

    About this download

    Thank you for your continued interest in Sony products.

    Sony is always concerned about quality and customer satisfaction and therefore is offering a firmware update for DSC-HX5V camera.

    Please read all the information described below and follow the download procedure carefully to avoid any problems which may occur during the firmware update.

    Improvements after firmware update

    • This firmware update solves the issue that under certain circumstances, the clock settings of the DSC-HX5V may be reset when GPS date information is received.

    How to confirm the model name and its serial number

    The model name and its serial number of the camera are located on the sticker attached to the bottom of the camera.
     

     Applicable serial number

    Applicable firmware version

    • DSC-HX5V with firmware version 01.

    How to check the firmware version

    1. Press Play Back button on the camera while pushing zoom key to T side.
    2. Press MENU button on the camera.
    3. Select Setup on the camera.
    4. Main Setting is listed on the camera. Check the firmware version.


      If the firmware version is 02 or later, the update is not required.

      If the firmware version is 01, proceed with the firmware update as below.

    System Requirements

    Supported OS

    • Windows XP* SP3
    • Windows Vista** SP2
    • Windows 7

      * 64-bit and Starter editions are not supported.
      ** Starter edition is not supported.

    Other system requirements

    • Hard disk space: 200MB or more
    • RAM: 512MB or more
      * Please close all other application software before upgrading the firmware.

    Other Items

    • USB cable supplied with the camera (when using battery pack)
    • Power source for the camera

      Fully charged rechargeable battery pack NP-BG1 or NP-FG1

      or

      AC adaptor AC-LS5A (sold separately) and cable VMC-MD2(sold separately)

      Note: The upgrade can be performed only when the remaining battery level is(three marks) or more. We recommend that you use a fully charged battery or AC adaptor AC-LS5A (sold separately) and cable VMC-MD2 (sold separately).

    Available Download
    File name: DSCHX5V2.exe
    File size: 29.3MB (30 755 864 bytes)
    Updated on: 26th August 2010

    File Info

    File Name

    • DSC-HX5V Firmware Update Version 02

    File Version

    • 2

    File Size

    • 27.4MB

    Release Date

    • 2010-08-26

    System Requirements

    • Windows Vista
    • Windows XP

    Install

    Details

    IMPORTANT:

    • When performing the firmware update, please use a fully charged rechargeable battery pack NP-BG1 or NP-FG1 or the AC adaptor AC-LS5A (sold separately).

    • Do not remove the battery or AC adaptor during the update; otherwise, the camera may become inoperable due to the sudden power shutdown.

    Start Firmware Updater

    1. Double-click DSCHX5V2.exe to start up Firmware Updater.



    2. Check the USB connection mode.

      Select Menu → Setup → USB Connection on the camera, and confirm Mass Storage is selected.

      Note: If the mode other than Mass Storage is selected, please select Mass Storage.


    3. Connect the camera to the computer with the supplied USB cable.
      Note: When the camera is connected to the computer, the LCD screen of the camera turns off. Please proceed to the next step.

    4. Confirm is displayed on the task tray at the lower right corner of the computer screen.

    5. After confirming the above, click Next on Firmware Updater.
      Figure 5a appears on Firmware Updater and Figure 5b appears on the LCD screen of the camera.

      Figure 5a


      Figure 5b

      Note: From this step onwards, never turn off the camera until the firmware update is completed.

    6. After confirming the screens on Figures 5a and 5b, click Next. The current version and the version after the update appear on the lower left part of the screen.

      Figure 6: Update is required


    7. After confirming the screen on Figure 6, click Next.

      NOTE: If the screen on Figure 7 appears, the update is not required. According to the message, stop the USB connection and click Finish. Turn off the camera, remove the battery pack or the AC adaptor, and then turn on the camera again.

      Figure 7: Update is not required


    8. Clickon the task tray at the lower right corner of the computer screen to stop the USB connection.

      Note: Please keep the USB cable connected even after stopping the USB connection on the computer with the above operation.



    9. The message "Initialize this camera to update firmware" is display.


      Press the center of the control wheel to select OK.

      Note: The screen turns off when the center of the control wheel is pressed. Please proceed to the next step.

    10. After resetting, reconnection of the camera is verified, and the screen on Figure 10 appears.

      Figure 10


    11. Click Run to start the update. The progress bar appears while updating.

      Note: Never turn off the camera nor disconnect the USB cable while updating.

    12. When the update is completed, the screen on Figure 11 appears. Click Finish and disconnect the USB cable.

      Figure 11


    13. Turn off the camera, remove the battery pack or the AC adaptor, and then turn on the camera again.

    Confirm the firmware version

    1. Press Play Back button on the camera while pushing zoom key to T side.

    2. Press MENU button on the camera.

    3. Select Setup on the camera.

    4. Main Setting is listed on the camera.
      The firmware version is displayed. The firmware update was completed successfully if Version 02 is displayed.



    Note:

    • If updating procedure was not completed successfully or the camera cannot turn on, please consult your local authorized Sony service facility.