Tips on charging headphones (WF-1000XM4)

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• Notes when charging
• Wireless charging
• Indicator on the charging case
• Checking the remaining battery charge

Notes when charging

Please note the following when charging the headphones.

• Use the supplied USB Type-C cable when charging. Charging may not be successful with cables other than the supplied USB Type-C cable.
• When using earbud tips other than the ones supplied, the headphones may not fully seat into the charging case and, therefore, may not correctly charge.

Wireless charging

Wireless charging is available using a commercially available wireless charging pad that meets the Qi standard. Close the lid of the charging case and place it on the wireless charging pad with the SONY logo of the charging case facing upward to charge.

Notes when using the wireless charging pad

Indicator on the charging case

You can check the status of the headphones and/or charging case by the indicator on the charging case:

Show details on the Indicator of the charging case 

Charging Case Indicator	Status
Lights up in orange when charging starts	While charging the headphones and/or charging case
Turns off after started charging	The battery becomes fully charged and charging is complete
Lights up in green for about 6 seconds when the lid of the charging case is opened or closed with the headphones are stored	The battery of the headphones is fully charged
Lights up in orange for about 6 seconds when the lid of the charging case is opened or closed with the headphones are stored	The remaining battery charge of the headphones is 94% or less
Lights up in green for about 6 seconds when the lid of the charging case is opened or closed with the headphones are NOT stored	The battery of the charging case is fully charged
Lights up in orange for about 6 seconds when the lid of the charging case is opened or closed with the headphones are NOT stored	The remaining battery charge of the charging case is 30% or less
Lights up in green for about 3 seconds when the headphones are stored in the charging case	The battery of the headphones is fully charged
Lights up in orange for about 3 seconds when the headphones are stored in the charging case	The remaining battery charge of the headphones is 94% or less
Lights up in green for about 3 seconds when the headphones are removed from the charging case	The battery of the charging case is fully charged
Lights up in orange for about 3 seconds when the headphones are removed from the charging case	The remaining battery charge of the charging case is 30% or less

Checking the remaining battery charge

You can check the remaining battery charge of the headphones and/or charging case by connecting to your smartphone via Bluetooth

1. Start the Headphones Connect app, then connect to the smartphone via Bluetooth.
2. Check the remaining battery charge shown on the app.
   
   A: Remaining battery charge