Why does an error message appear when accessing the CD/DVD drive?
Err Msg: Drive:\ is not accessible. Incorrect function
The occurrance of this symptom may be due to Easy CD Creator Ver.4.* or older version being installed to a Windows® XP computer.
For more details, please contact the manufacturer at the Roxio website.
Please also refer to the following solution in Microsoft's technical support website for more information.
Article ID: Q315350
Title: "Incorrect Function" Error Message When You Access the CD-ROM Drive, DVD-ROM Drive, or CD-RW Drive
Last reviewed: 24th June 2003
The occurrance of this symptom may be due to Easy CD Creator Ver.4.* or older version being installed to a Windows® XP computer.
For more details, please contact the manufacturer at the Roxio website.
Please also refer to the following solution in Microsoft's technical support website for more information.
Article ID: Q315350
Title: "Incorrect Function" Error Message When You Access the CD-ROM Drive, DVD-ROM Drive, or CD-RW Drive
Last reviewed: 24th June 2003
Contact support
Contact our Support team
Warranty Information
Find information on Tourist Limited Warranty
Service Centres
List of Sony offices in Asia Pacific region that provide after-sales service activities
Professional product support and services
Find support information for Broadcast & Professional products
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
