Article ID : S500030174 / Last Modified : 11/04/2018Print

Why are the descriptions of the processor displayed in System Properties different from the specifications of the actual CPU installed?

    * The frequency information of the processor speed is lower than its maximum frequency value.
    * Wrong CPU clock is displayed in System Information.

    This symptom occurs when:
    - The information of a new CPU, which is introduced only after the release of an Operating System, is not registered to the Operating System.
    - The computer is equiped with an adjustable processor clock frequency.

    User can check the details of the installed CPU in Sony Notebook Setup or System Information.

    For more information, please refer to the following solutions in Microsoft's technical support website.
    Article ID: Q216204
    Applicable OS: Windows 95, Windows 98*, Windows Me
    Title: Intel Pentium or Celeron CPU Identified Incorrectly
    URL: https://support.microsoft.com/search/preview.aspx?scid=kb

    Article ID: Q216204
    Applicable OS: Windows XP Professional, Windows XP Home Edition
    Title: System Properties Report Wrong Processor Speed
    URL: https://support.microsoft.com/search/preview.aspx?scid=kb