IMPORTANT: If your Xperia is running on Android 9 or above, please refer to this article
Why is an app missing from the Application screen?
- The app may have been deleted, disabled, or hidden.
Steps to fix
You can also refer to below for detailed steps
- Check installed apps – Ensure the app is still on your device.
- Reinstall the app – If it's missing, download it again from Google Play™.
- Enabling the app – Go to Settings and enable the app if it's been disabled (e.g., pre-installed apps like Music, Chrome, etc.).
- Resetting app preferences – This restores disabled apps and other settings.
- Rearrange the apps on the Application screen – Select the Custom/Own order or By name/Alphabetical in the Application screen menu. If the Most used or Installed option is selected, then only a limited number of apps get shown.
Android™ 8.0 and below
- From your Home screen, tap the Application screen icon.
- Find and tap Play Store.
- Drag the left edge of the screen to the right.
- Tap My apps & games.
- Tap the INSTALLED tab.
Tip: If your device is running Android™ 5.1 or lower, you can check what apps you have downloaded by going to Settings > Apps > Downloaded.
Android™ 8.0
To enable a disabled app
- Find and tap Settings > Apps & notifications > App info.
- Tap All apps > Disabled apps.
- Select the app that you want to enable, then tap Enable.
Android™ 7.0, 7.1 or 7.1.1
To enable a disabled app
- From your Home screen, tap the Application screen icon.
- Find and tap Settings > Apps.
- Tap All apps > Disabled.
- Select the app that you want to enable, then tap Enable.
Android™ 8.0
- Find and tap Settings > Apps & notifications > Advanced > Special app access > Modify system settings.
- Tap the menu button (three vertical dots), then tap Reset app preferences.
- Tap RESET APPS. No app data is lost when you reset the app preferences.
Android™ 8.0
To show all apps on the Application screen
- From your Home screen, tap the Apps icon
. - Tap the menu button (three vertical dots) > Sort apps. Make sure that you're not on the RECENT SEARCHES screen.
- Tap Own order or By name.
Android™ 7.0, 7.1 or 7.1.1
To show all apps on the Application screen
- From your Home screen, tap the Application screen icon.
- Tap the menu button (three vertical dots) > Sort apps. Make sure that you're not on the LOCAL or SUGGESTED screen.
- Tap Own order or By name.