The Android Open Accessory (AOA) function does not work when the car audio is connected to an Android smartphone.
IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
The Android Open Accessory (AOA) feature is not supported on smartphones with Android 8.0 or later.
NOTE: For details on how to check the Android OS version, contact the smartphone manufacturer.
Contact support
Contact our Support team
Warranty Information
Find information on Tourist Limited Warranty
Service Centres
List of Sony offices in Asia Pacific region that provide after-sales service activities
Professional product support and services
Find support information for Broadcast & Professional products
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
