How should I disinfect and clean my smartphone?

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Solution

When cleaning your mobile phone, please follow the following four precautions. 

• When cleaning your smartphone, unplug all cables and turn off the power. 
• Wipe the surface of the smartphone (display surface, back) with a soft cloth that contains a small amount of disinfecting alcohol*, and please wipe it with a soft cloth (such as an eyeglass cloth or smartphone cleaning cloth) to remove any alcohol residue.  
• Wipe the sides of your smartphone with a dry, soft cloth (such as an eyeglass cloth or smartphone cleaning cloth). Be careful not to get any fluff of cloth inside the USB terminal or audio jack.  
• Please do not spray alcohol or other substances directly onto your smartphone. This may cause equipment failure or paint peeling.  

Note*: We are testing with commercially available disinfectant ethanol (76.9-81.4%) and the additive isopropanol (isopropyl alcohol). Please avoid using chemicals with higher concentrations or industrial chemicals.