Uh oh.

It looks like JavaScript is disabled in your browser. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript.

Sony SupportMobile Phones

Xperia 5 III

Xperia 5 III | Compact Design, 4500mAh Battery

Specifications

Recommended Articles

Questions & Answers: 224

Xperia Smartphone Troubleshooting made easy with these 7 TipsThis article will provide some solutions for common Android smartphone issues, such as General slow phone performance Apps freezing or crashing Your phone is stuck / frozen / showing a black screen If you've locked
How do I activate Call Waiting function? ( Android 9 or Higher )Valid for Android 9.0 or higher Information / Solution NOTE: The Call waiting feature is a network-dependent service. You need to have an active SIM card inserted into the phone, otherwise, you may not be able
[VIDEO] How To: Troubleshoot your Sony Xperia SmartphoneIf you're having some trouble with your Sony Xperia, you can try these six troubleshooting tips to get your phone back up and running again in no time. Please keep in mind, before troubleshooting it’s always a good
How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
Screenshots in Android 12: how to take a screenshot on your Xperia smartphoneHow to take a screenshot on Android 12 Take a screenshot using two buttons on the phone Press the Power (B) and Volume Down (A) buttons simultaneously to take a screenshot on your smartphone running Android 12,
An app is not working, what can I do? (Android 10 or Higher )Valid for Android 10 or higher Solution There are occasions when apps crash or do not work properly. The possible causes are numerous and can include, for example, compatibility issues, unknown bugs, conflicts with
How should I disinfect and clean my smartphone?Solution When cleaning your mobile phone, please follow the following four precautions. When cleaning your smartphone, unplug all cables and turn off the power. Wipe the surface of the smartphone (display surface
I forgot my password to unlock the screen, what can I do?If you forget your screen lock PIN or password or pattern and you also don’t remember your Google account Username and Password to reset the device, You Must Visit our Service centre for further guidance. If you
New Android 13 software available for Xperia 5 IIIInformation / Solution Note! Software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when the update will be available
How do I use Smart Lock to keep my device unlocked in certain situations? (Android 10 or higher)Valid for Android 10 or higher Solution The Smart Lock feature unlocks your device automatically in certain situations. You can set your device to unlock, for example, when it’s connected to a Bluetooth® device

Contact support
Contact our Support team
Warranty Information
Find information on Tourist Limited Warranty
Service Centres
List of Sony offices in Asia Pacific region that provide after-sales service activities
Professional product support and services
Find support information for Broadcast & Professional products
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product

Videos