Firmware update M23.R.0221 for HT-IV300

Update via USB Memory Device and your PC

You'll download the update to your computer, transfer it to a USB memory device, then transfer it to your HT-IV300.

Download and save into USB memory Instructions

1. Download the UPDATA_M23R0221.zip file to a temporary or download directory (please note this directory for reference).
2. Go to the directory where the file was downloaded and verify that the size of the UPDATA_M23R0221.zip file is 109,616,625 bytes.
   1. Right-click the UPDATA_M23R0221.zip file, and click "Properties".
   2. On the "UPDATA_M23R0221.zip Properties" screen, verify that the "Size:" listed is "104 MB (109,616,625 bytes)".
      Note: The "Size on disk:" listed may be different. That is normal.
   3. If the file size is different than the "109,616,625 bytes", please download the UPDATA_M23R0221.zip file again.
3. Double-click the UPDATA_M23R0221.zip file. Then, extract the zip file.
4. The extracted files will be named "MSB23-FW.BIN”,“MSB23-FW.ID”, " MSB23-FW_MB.BIN” and “MSB23-FW_MB.ID”
5. Save the decompressed files (4 files) to the root directory of USB, the folder name should be “UPDATE”.

Version Upgrade Instructions

The instructions below are for how to install the firmware upgrade using USB Memory.

Firmware upgrade Instructions

WARNING!! Do not power off the system or disconnect it from the AC power outlet. Doing so may damage the system to the point of requiring repair.
WARNING!! Do not press any buttons, except as instructed, until the upgrade is complete. Doing so may damage the system to the point of requiring repair.
Note: The firmware upgrade process takes a minimum of 10 minutes.

1. Power on the television and make sure it is tuned to the inputs to which the Home Theatre System is connected.
2. Power on the Home Theatre System
3. At the Xross Media Bar™ menu, use the arrow keys on the Remote Control to select "Setup”- "System Settings", and then press the ENTER button.
4. Use the arrow keys to select "Quick Start Mode" and make sure that the "Quick Start Mode" is set to "Off".
   Note: If the "Quick Start Mode" is set to "On", change the setting to "Off". Otherwise, the firmware upgrade may not succeed.
5. Insert USB that contain the 4 image files.
6. At the Xcross Media Bar™ menu, use the arrow keys on the Remote Control to select “Setup” – “Software Update” and the press the ENTER button.
7. The message, [“Update files found in the USB memory. Do you want to update the software? Current version M23.R.xxxx New version M23.R.0221. Do not turn off the power or remove the USB memory during the update.”] is displayed on the television. Press OK to start updates the firmware.
8. While the upgrade is installed the message "UPDATE" is displayed on the front panel display.
9. The firmware upgrade is complete when "DONE" appears on the front panel display. Then, the system is turned off automatically.
   WARNING!! Do not operate or power off the system until this message is displayed. Doing so may result in your system being unresponsive and requiring repair.
10. Power on the unit and check the current firmware version to confirm that the upgrade has successfully installed.
    Note: If the last four digits of the version number are 0221, the firmware upgrade was successful.

Check the Current Firmware Version

1. Power on the television and make sure it is tuned to the inputs to which the Home Theatre System is connected.
2. Power on the Home Theatre System.
3. Press the "HOME" button and wait until the Xross Media Bar™ menu is displayed on the television before proceeding.
4. Use the arrow keys on the Remote Control to select "Setup" – "System Settings", and then press the ENTER button.
5. Use the arrow keys to select "System Information", and then press the ENTER button.
6. The firmware version currently installed on the Home Theatre System will be listed on the television screen.

System Information

• Software Version M23.R.0221

If the last four digits of the version number are 0221, the firmware upgrade was successful.

Troubleshooting

What to do if you have problems updating your HT-IV300 firmware using your PC and USB Memory.

• "UPDT" and "ERROR" are displayed alternately on the front panel display.
  1. Turn off the system and disconnect the AC power cord.
  2. Turn on the power of the HT-IV300.
  3. Try the Update via USB Memory procedure.


• The power went off while the update was in progress
  Power on the HT-IV300 and follow the Update via USB Memory Procedure again.


• The UPDATA_M23R0221.zip update file I downloaded from the update website cannot be extracted.
  Did you download the file successfully? Try to delete the file and download it again.


• The update has been going for over 30 minutes and hasn't finished
  1. Disconnect the AC power cord from the mains, then reconnect it after several minutes
  2. Turn on the HT-IV300
  3. Try the update procedure again