Sony SupportSound Bars & Surround Speakers

HT-IV300

Home Cinema System with BLUETOOTH® technology / Included components may vary by country or region of purchase: RM-ANU200, SS-WSIV300, SS-CTIV300, SS-TSIV300, RM-ANU201

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Questions & Answers: 95

Sound Bar Troubleshooting GuideIMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". For other models, please refer to the Sony support website for solutions Click on the topic to view the Troubleshooting: Hint:
How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
How many portable speakers can be connected simultaneously using SongPal Multi-Room?Up to ten speakers can be connected and play music simultaneously using SongPal Multi-Room feature.
How can I remove audio devices or groups from the Music Center (SongPal) app?In order to remove speakers, other audio devices or groups from the Music Center (SongPal) app, follow the below procedure: In the Speaker & Group screen, tap the drop-down menu icon in the top-right corner of the
How can I check which version of Music Center (SongPal) I currently use?To check which version of Music Center (SongPal) you are currently using, follow the below procedure: In the Speaker & Group screen, tap the drop-down menu icon in the top-right corner of the screen. Select About
Connect Your Audio Device / Home Theater System to the Music Center (SongPal) AppBefore You Start Make sure that your audio device is compatible with Music Center. Your audio device should have the latest firmware version. If your audio and mobile devices are already have a Bluetooth connection
How to play music on the audio devices in my Music Center (SongPal) Multi-room group?Once you have successfully added and grouped up your audio devices, you can start playing music on them simultaneously! Simply go to the Speakers & Group menu, tap on the created group you wish to play audio content
Music Center App (SongPal) Helpguide.
SongPal installation for smartphone with Android OS version older than 4.0.3.The latest version of SongPal (SongPal 2.0 or later) is compatible with Android OS 4.0.3 or later. Note: You can find your Android OS version in About phone in the setting screen of your smartphone. (The item name
The quality of audio and video worsens when using the Screen Mirroring feature.When using Screen Mirroring, the quality of picture and sound may become degraded due to interference from other networks. Move the device with Screen Mirroring closer to the Blu-ray Disc player or home theater

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HT-IV300

Home Cinema System with BLUETOOTH® technology / Included components may vary by country or region of purchase: RM-ANU200, SS-WSIV300, SS-CTIV300, SS-TSIV300, RM-ANU201

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