After charging the speaker unit, does it turn on?
-
Turns on
The issue was caused by a low battery level in the speaker. This is not a malfunction.
-
Does not turn on
-
Does not charge
It may not be possible to charge correctly. Refer to "Cannot Charge" to find a solution.
Contact support
Contact our Support team
Warranty Information
Find information on Tourist Limited Warranty
Service Centres
List of Sony offices in Asia Pacific region that provide after-sales service activities
Professional product support and services
Find support information for Broadcast & Professional products
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
