IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
This page introduces Frequently Asked Questions (FAQs) for REON POCKET TAG.
How accurately can TAG be measured?
Please refer to the information provided below. Note that these figures apply when the REON POCKET is left in an enclosed space that is free of moving air, and that the accuracy given below is not guaranteed in environments where breezes are blowing, including by air conditioning or similar.
- Accuracy of temperature measurements
Between +5°C and +40°C : ±0.5°C
Other : ±0.7°C - Accuracy of humidity measurements
Between 10 and 90% : ±4%
Other : ±6%
What temperature ranges can TAG measure?
The REON POCKET is able to take measurements between –10°C and 60°C. It will display 'Low' if it falls below –10°C and 'High' if it exceeds 60°C. In accordance with the Start Guide, please refrain from using it when it displays 'High'.
Is it okay if TAG gets wet in the rain?
While the TAG has been designed to be waterproof to a degree, it is not totally impenetrable to drops of water getting in. It can withstand a little bit of rain, but measures should be taken to prevent it from being rained on directly, such as by using it under an umbrella.
It takes a while for information from TAG to display in the app. What can I do about this?
If you're concerned that the display is lagging, check that your smartphone and TAG are close to each other and press the button on the tag.
Can I use commercially available batteries? What varieties of batteries does TAG use?
You can use commercially available batteries (Model: CR2032).
How long is the battery life of TAG?
The battery lasts approximately one year*.
*This is an estimate based on the lithium coin batteries that come with TAG. It may differ depending on the usage conditions and environment.
How should I attach TAG to prevent it from coming off?
As an example, we recommend using a ring as shown in the photo below, in addition to the clip on the back of TAG.
