Article ID : 00299314 / Last Modified : 30/07/2024Print

Change in sign-in method for services/applications for TVs and Headphones (For customers who sign-in with Amazon/Apple/Facebook/Google) - Updated on 31st July 2024

    Sony will unify the IDs used in product services and applications for TVs or headphones to Sony account*, in order to provide more convenient use of the various services offered by Sony Group.

    Applicable Services/Applications:

    • Sony | Headphones Connect
    • Sony | 360 Spatial Sound Personalizer
    • INZONE Hub
    • TV Control with Smart Speakers
    • TV 3D surround (Hearing profile)

    As of July 2024, please sign in using your Sony account to access Sony’s Cloud Service for Home Entertainment & Sound Products. Login via  Amazon/Apple/Facebook/Google ID is no longer available.

    Click here to learn more about migration to Sony account.

    *What is Sony account?
    The account (ID) which allows you to use all eligible Sony Group services, including PlayStation Network and Sony | Headphones Connect.