Upgrade Restrictions

Read the restrictions

After you use the VAIO Update for Windows 10 Upgrade tool and upgrade your Windows 8.1 computer to Windows 10, the below features, which were previously available on your Sony VAIO PC, may not function as usual or may be removed.


Note: This information applies for Sony VAIO PC that originally came with these features and was upgraded to Windows 10 (Build 10240).


Restrictions on Your Computer

  • Multi-touch gesture
    The click pad multi-touch gesture function is not supported in Windows 10. The multi-touch gesture function setting will be disabled and removed from VAIO Control Center during the upgrade process for systems that originally came with the multi-touch gesture function.

  • X-Reality
    X-Reality is not supported in Windows 10. The X-reality setting will be disabled and removed from VAIO Control Center during the upgrade process for systems that originally came with the X-Reality feature.

  • Extended Sheet Battery
    On SVP1122/SVP1322 series models, the internal battery and external sheet battery status are swapped in the Windows 10 user interface display. This is a limitation in Windows 10 but does not affect battery functionality.

Restrictions on Sony Apps

  • Sony Windows Store Apps
    Sony exclusive apps will not be visible via search or browsing in the Windows Store due to a limitation in Windows 10:
    - Album by Sony
    - Music by Sony
    - PlayMemories Mobile
    - Socialife
    - TV SideView
    - VAIO Care
    - VAIO Clip
    - VAIO Message Center
    - VAIO Paper
    - VAIO Remote control
    - VAIO Scan
    - VAIO Tabletop

  • Socialife
    Application name is not displayed on the Start screen tile.

Restrictions on Third-party Apps

  • CyberLink PowerDVD
    On SVT2122/SVF1432/SVF1532 series models, an error message appears when trying to play a Blu-ray Disc™ movie using PowerDVD with Miracast.

  • Iolo Program Accelerator
    Iolo Program Accelerator is not compatible with Windows 10 and cannot be used in Windows 10.

  • Intel Experience Center
    Intel Experience Center will not be supported in Windows 10 by Intel. Systems that originally came with IEC will have the feature uninstalled during the upgrade process.

  • Intel Smart Connect Technology
    iSCT does not function correctly in Windows 10 and is uninstalled during the VAIO upgrade process. Systems that originally came with iSCT will have the feature uninstalled during the upgrade process however a yellow exclamation mark may appear in Device Manager as a side effect.

  • Windows Store App
    The About application window may not be displayed correctly due to a limitation in Windows 10.

  • Note Anytime
    On SVD1323 series models, after resuming from sleep, the contents of the note are not displayed. The application will need to be restarted to resolve the issue.

  • Doodle God Free App
    If the Sony VAIO PC is not in tablet mode, the application user interface will be black and the window will close automatically due to a limitation in Windows 10.