Sony SupportMobile Phones & Tablets

Article ID : 00261922 / Last Modified : 27/05/2024Print

If the screen does not work properly:

    • Perform the following operations and see if the problem is resolved.
      • Update your device’s software.
      • Restart your device.
      • Force your device to restart.
         
    • The screen may darken in the following cases:
      • [Screen timeout] is set to a short interval.
      • [Brightness level] is set to a dark value.
      • The [Adaptive brightness] setting is turned on.
        When [Adaptive brightness] is turned on, the screen brightness is optimized automatically according to the surrounding light.
      • The proximity/light sensor is covered with stickers, etc.
      • Your device overheated during use.
        The screen may darken when your device is at a high temperature. This is not a malfunction.